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Vendor:Soulsip

Soulsip Blue Sapphire (Blue Tea)

Soulsip Blue Sapphire Tea is a premium herbal infusion made from carefully selected butterfly pea flowers, known for their naturally vibrant blue colour and delicate floral notes. Naturally caffeine-free and rich in antioxidants, it offers a soothing beverage for mindful moments throughout the day....

Rs. 499.00

~~Rs. 599.00~~
Rs. 499.00

Unit price

per
Vendor:Soulsip

Soulsip Ginseng Oolong Tea

Soulsip Ginseng Oolong Tea combines premium oolong tea with ginseng to create a smooth, aromatic, and refreshing infusion. With delicate floral notes and a rich flavour profile, it offers a satisfying tea experience for busy mornings and focused work sessions. Naturally low in caffeine,...

Rs. 1,299.00

~~Rs. 1,299.00~~
Rs. 1,299.00

Unit price

per
Vendor:Soulsip

Soulsip Matcha Ceremonial Tea

Soulsip Matcha Ceremonial Tea is a premium green tea powder crafted from finely ground tea leaves, offering a vibrant colour and smooth, rich flavour. Known for its distinctive earthy notes and velvety texture, this matcha creates a refreshing beverage for daily tea rituals. Naturally...

Rs. 999.00

~~Rs. 1,299.00~~
Rs. 999.00

Unit price

per
Vendor:Soulsip

Soulsip Silver Needles White Tea

Soulsip Silver Needles White Tea is a premium loose-leaf tea crafted from delicate young tea buds for a light and refined drinking experience. With its subtle flavour and smooth character, this elegant white tea offers a refreshing alternative to stronger tea blends. Naturally rich...

Rs. 1,499.00

~~Rs. 1,499.00~~
Rs. 1,499.00

Unit price

per

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Trusted by Tea Lovers

Welcome to TeaWale! These Terms of Use ("Terms") govern your access to and use of teawale.com (the "Site"), our services, and any transactions made through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

1. Business Information & Location

TeaWale is operated by TeaWale Private Limited, based out of:

Address: Eastern Business District, E-113, Lal Bahadur Shastri Marg, Ganesh Nagar, Bhandup West, Mumbai, Maharashtra 400078, India.

For any inquiries, please contact us at contact@teawale.com.

2. Changes to These Terms

We may modify these Terms from time to time to reflect updates in our services, policies, or for legal reasons. We will post the revised Terms on this page and update the "Last Updated" date accordingly. Your continued use of the Site after such changes constitutes acceptance of the updated Terms.

3. Website Availability & Modifications

TeaWale reserves the right to suspend the Site for any reason, including repairs, planned maintenance, or upgrades. We may modify or discontinue any aspect of the Site without prior notice.

If we suspect unauthorized or illegal activity on the Site, we reserve the right to take necessary actions, including suspension of accounts and legal proceedings.

4. Eligibility

By using the Site, you confirm that you are at least 18 years old or have obtained parental or guardian consent to use the Site. If you are under 18, you must have your parent or guardian read and accept these Terms on your behalf.

5. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

Engage in fraudulent, misleading, or unauthorized activity.
Use the Site to distribute spam, malware, or harmful code.
Attempt to gain unauthorized access to our systems.
Interfere with the operation of the Site or disrupt services.

6. Account Registration & Security

To make purchases or access certain features of the Site, you may be required to create an account. You agree to provide accurate and complete information during registration and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. If you suspect unauthorized access to your account, please notify us immediately at contact@teawale.com.

7. Orders, Payments, and Billing

7.1 Product Availability & Pricing

All prices and product availability on the Site are subject to change without notice. We reserve the right to discontinue or modify products at any time.

7.2 Order Confirmation

Once you place an order, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order; we reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

7.3 Payment Processing

Payments are processed through secure third-party payment providers. By making a purchase, you agree to provide accurate payment information and authorize us to charge the total purchase amount to your provided payment method.

If you use a credit card, you must be the authorized cardholder. We are not liable for fraudulent transactions. The responsibility to prove unauthorized card usage lies with the user.

8. Returns & Refunds

We aim to ensure customer satisfaction. If you are unsatisfied with a purchase, please review our Refund & Return Policy on our Site for details on eligibility and the return process. We reserve the right to refuse returns that do not comply with our policies.

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The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these third-party sites. Your interactions with such sites are solely at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, TeaWale and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

Your use or inability to use the Site or our products.
Unauthorized access to your account.
Any errors or inaccuracies on the Site.

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You agree to indemnify and hold harmless TeaWale, its affiliates, and employees from any claims, damages, liabilities, or expenses arising out of your violation of these Terms or misuse of the Site.

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15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with proceedings taking place in India.

16. Food Safety Policy

TeaWale is committed to maintaining high food safety standards. We ensure that our facilities adhere to hygienic conditions, and we comply with applicable food safety regulations. Our processes follow Good Manufacturing Practices (GMP) to guarantee the quality and safety of our products.

We work closely with our suppliers to ensure the raw materials used in our products meet strict quality and safety standards.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: contact@teawale.com
Phone: +91 9082227479
Address: Eastern Business District, E-113, Lal Bahadur Shastri Marg, Ganesh Nagar, Bhandup West, Mumbai, Maharashtra 400078, India.

By using our Site, you acknowledge that you have read, understood, and agreed to these Terms of Use.

Thank you for choosing TeaWale!